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Renewal reminders help you avoid surprise charges. When they’re switched on, SubLedger emails you before each subscription’s billing date so you have time to cancel, adjust, or simply budget for the upcoming charge.
Renewal reminder emails are off by default. You need to turn them on once in your profile — see Turn on renewal reminders below. Until you do, SubLedger won’t email you about upcoming charges.

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How reminders work

Renewal reminders are a single account-wide setting. Once you switch them on, SubLedger emails you about every active subscription that has a renewal date coming up, using the lead time you chose. There’s nothing to configure per subscription.
Reminders are sent to the email address associated with your SubLedger account. Make sure your email is current in your profile.

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Turn on renewal reminders

1

Open your profile

Sign in at app.mysubledger.com and click Profile in the top navigation.
2

Find Renewal Reminders

Scroll to the Renewal Reminders card.
3

Switch on email reminders

Toggle Email reminders on. Your change saves immediately — there’s no separate save button.
4

Choose your lead time

Once reminders are on, a Remind me dropdown appears. Choose how far ahead you want to be notified: 1 day, 3 days, 7 days, 14 days, or 30 days before the renewal date. The default is 7 days.
If most of your subscriptions bill annually, consider a longer lead time — 14 or 30 days — so you have room to decide whether a renewal is still worth it before the full yearly charge lands.

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What the reminder email contains

Each reminder email includes:
  • The subscription name
  • The renewal amount and billing cycle
  • The renewal date
Reminders are sent from noreply@reminders.mysubledger.com. Add that address to your contacts so reminders don’t end up in spam.

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Changing or turning off reminders

Your lead time and the on/off switch both live in the same Renewal Reminders card on your profile. Changes apply to all future reminders across every subscription.
The lead time is account-wide — it applies to all of your subscriptions at once. SubLedger doesn’t currently support a different reminder setting for individual subscriptions, or switching reminders off for one subscription while leaving them on for the rest.
Turning off reminders doesn’t cancel anything — it only stops the emails. You’re still responsible for managing each subscription directly with the provider.

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Not receiving reminders?

If reminders are switched on but emails aren’t arriving, see troubleshooting.