How reminders work
SubLedger schedules a reminder automatically for every subscription you add. You don’t need to set anything up manually. As long as a subscription has a renewal date, a reminder is on the calendar.Reminders are sent to the email address associated with your SubLedger account. Make sure your email is current in Account settings.
What the reminder email contains
Each reminder email includes:- The subscription name
- The renewal amount and billing cycle
- The renewal date
- A direct link to view or edit the subscription in SubLedger
How to adjust your reminder lead time
The default lead time is 7 days before the renewal date. You can change this globally for all subscriptions, or override it for individual subscriptions.Change the default lead time for all subscriptions
1
Go to Account settings
Click your profile icon in the top-right corner of the dashboard, then select Settings.
2
Open Notifications
Select the Notifications tab in your account settings.
3
Adjust the reminder lead time
Under Renewal reminders, change the Days before renewal value to your preferred number of days. You can set any value from 1 to 30 days.
4
Save
Click Save changes. The new lead time applies to all future reminders.
Override the lead time for a single subscription
1
Open the subscription
From your dashboard, click the subscription you want to adjust.
2
Set a custom reminder
In the detail panel, find Renewal reminder and toggle on Custom reminder. Enter the number of days before the renewal date you’d like to be notified.
3
Save
Click Save. This subscription will use its own lead time instead of your account default.
Disabling reminders for a subscription
If you don’t want a reminder for a specific subscription, you can turn it off without deleting the subscription.1
Open the subscription
Click the subscription name from your dashboard.
2
Disable the reminder
In the detail panel, toggle off Renewal reminder.
3
Save
Click Save. SubLedger will no longer send reminder emails for this subscription.