Upgrade your plan
1
Open account settings
Sign in to app.mysubledger.com and click your account avatar in the top-right corner. Select Settings from the dropdown menu.
2
Go to the Plans & Billing section
In the settings sidebar, select Plans & Billing. Your current plan is highlighted, and all available plans are listed alongside their features and pricing.
3
Select your new plan
Click Upgrade on the plan you want to move to. Review the plan details and confirm your choice.
4
Enter your payment details
Enter your billing information and confirm the upgrade. Your new plan activates immediately and you gain access to all features in that tier right away.
When you upgrade mid-cycle, SubLedger calculates a prorated charge for the remainder of your current billing period so you only pay for what you use.
Downgrade your plan
1
Open account settings
Sign in to app.mysubledger.com and navigate to Settings → Plans & Billing.
2
Select a lower plan
Click Downgrade on the plan you want to move to. SubLedger will show you a summary of the features you’ll lose at the end of your billing period.
3
Confirm the downgrade
Review the summary and confirm. Your current plan remains active until the end of your paid billing period. After that, your account switches to the new plan.
Switching to the free plan
Downgrading to Free follows the same process as any other downgrade. Keep in mind that the free tier supports up to 10 subscriptions, and features like employer reimbursement tracking, family assignment, bookkeeper access, and downloadable reports will no longer be available after the switch.Switching between monthly and annual billing
You can switch from monthly to annual billing (or vice versa) from the same Plans & Billing settings page without changing your plan tier.- Monthly to annual: The annual rate applies at your next renewal date. You’ll receive a prorated credit if you switch mid-cycle.
- Annual to monthly: The change takes effect when your current annual period ends.
What happens if you exceed your plan’s subscription limit
If you downgrade to a plan with a lower subscription limit, subscriptions over the new limit become read-only. You can still view them, but you won’t be able to edit or add new subscriptions until you’re within the limit. SubLedger keeps your oldest subscriptions active and locks the most recently added ones that exceed the limit. A banner appears on your dashboard and subscriptions page with options to upgrade or manage your list.Over-limit subscriptions are never deleted automatically. You can regain full access by upgrading your plan or removing subscriptions until you’re within the limit.